Frequently asked questions

Yes, of course it is possible. If you have your own idea we will be happy to help you implement it!

Yes, our panels have all the necessary certificates.

If you want to use a discount code in the store, add products to your cart and then click "Complete order". In the order summary, on the right side, below the amount to be paid, you will find the "Discount code" option. Enter the discount code and press "Apply". After pressing it, the amount in the order summary should be reduced.

Order delivery time is up to 10 days.

Available delivery methods are: InPost Courier, InPost Cash on Delivery, DPD Courier and DPD Courier Cash on Delivery.

If you wish to change the delivery address of your shipment, please contact Customer Service. After the order has been submitted to the courier company, you can change the delivery address via the carrier's website.

You can cancel your order before it is processed.

Any product purchased in the store can be returned within 14 days of delivery.

Contact us via the form on the contact page.

In the event of a positive return or complaint, the refund will be made in the same form in which payment for the order was made.

You can create an account by clicking the account icon in the navigation.

If you have forgotten your login password, you can use the reset option. Go to the login page and press "Forgot Password". The form will ask you to provide the email address that was used to create the account.

You can change any information you have entered in your user account at any time.